Shipping & Returns

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Become a member on the site?

In order for us to deliver to you, you will need to become a member of the Zufi.ca website. All your details will be treated with the utmost privacy and security. Security is very important to us.

We will require your delivery address, your contact and payment details. We will then give you an account number and ask you to set a password for your account. Please make sure your details are kept somewhere you can remember as this will help us to locate your account if you call or email us.

Once your account has been set up, you ll be able to view your order summary again in your shopping cart page.

Online orders

All orders submitted through zufi.ca website are confirmed by e-mail. No order should be deemed to be accepted without this confirmation. All orders are fulfilled subject to these terms and conditions. It might not be possible for us to accept orders for delivery to certain areas; in this case collection must be made from our stores or from a pre-arranged pick-up point.

All orders are subject to availability. Should any of the items be out of stock at the time of placing your order, you will be notified via email and we will suggest an alternative if possible. Alternatively you will be offered a refund for this item (see refunds and returns).

Delivery

Normal delivery times are 9am - 6pm Monday to Friday. The day of delivery will depend on where you live. We have different delivery days for different areas so please check the website for the days on which we can delivery in your area.

Refund & Return

Non-perishable items can be returned in an Zufi warehouse within one week (with receipt).We cannot offer refunds for fresh produce. No baby food or perishables can be returned.

At Zufi, we will work hard to only deliver the freshest and best products, and to keep the items on the website up to date. Due to the nature of Organic foods, and the fact that we work with small family suppliers, some items may no longer be available between the time of order and the time of delivery.

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